Are you fully present in every meeting?

Taylan Turan, CEO of Retail Banking at HSBC Wealth & Personal Banking, explains how this habit helps him stay resilient and be respectful of others.

In this episode, we also discuss:

• His style of leadership
• Judging people not by their actions but rather their intentions
• The power of frameworks and framing problems before taking action
• Being intentional with curiosity and personal connections
• Navigating complexity by being confident and not complacent
• What we can learn from three tips he has for his daughter

Based in London, Taylan is a member of the global executive committee of HSBC Wealth & Personal Banking. He has responsibility for a diverse portfolio including the Strategy Office, Retail Banking Customer Segments, International Business and Retail Banking Products, Payments, Marketing, Physical and Digital Channels and Data, Analytics and CRM. Taylan also serves as a non-executive director of HSBC Asset Management. Since joining HSBC in 2009, he's held a number of global, regional and country roles at the bank. Prior to HSBC, he held senior executive roles at Citigroup and Barclays across a number of markets including Turkey, Russia, the Middle East, Africa and Asia.