In this episode, Ruth Kelly, Chair of Thames Freeport and Water UK, and ex-Secretary of State for Education and Skills, talks about:

• Trust in organisations
• The value of managers spending time with members of their teams each week
• Developing soft skills
• Being visible and connected across your organisation
• What organisations can do to support managers
• Learning continuously to address gaps in skills and knowledge

Between 1997 and 2010, Ruth was a member of UK parliament, holding several government positions including Secretary of State for Education and Skills. In 2004, she became the youngest woman ever to be part of the UK Cabinet. After leaving parliament, Ruth held leadership roles at HSBC Asset Management and St Mary’s University, Twickenham.